Plymouth, MI — Isuzu Motors America, LLC PowerTrain Division (ISZAPT) announced the first Distributor
Service Training Advisory Board (DSTAB) and the election of its new board members at an annual meeting
held at its headquarters in Plymouth, MI on September 20-22, 2016. Isuzu Diesel DSTAB board members
were selected from top training instructors in various geographic Distributor locations. These experts with
hands-on knowledge and advanced training of Isuzu Diesel engines provide technical support while being
close to their customers.
“We wanted better communications with our technical trainers helping them to see and hear what other
geographic locations experience…offering our customers the benefits. Maybe one solution in Arizona can
help another trainer in New Jersey,” said George Prokos, Manager Service Development & Training.
Isuzu Diesel Distributor Service Training Advisory Board will help establish goals to increase the number of
service training locations, offer timely support to the Isuzu dealer network through improved service
bulletins, and work together to create advanced training methods.
“The purpose of this self-governing Advisory Board is to create Isuzu Diesel training that can be used in
various markets as best practices providing a network of support from different viewpoints. Our trainers tell
us, currently there is nothing in the market like our Isuzu Service Training Advisory Board,” said Jim
Lesher, Service Engineer Instructor.
This three day conference began with topics such as training trends, the E-IDSS/ handheld scanner tool,
regional training course content, web based/hands-on training, and training plans for 2017. Day two was a
team building event at the Ford Rouge Factory Tour and Henry Ford Museum. The last day was concluded
with Stage V/Tier 5 product line-up, product issues, and a private DSTAB members only meeting.
Established in 1916, Isuzu has developed into a technological leader in transportation, commercial
vehicles, and Diesel engines worldwide, with a diverse portfolio of industrial Diesel engines for on- and offroad
use, marine, commercial vehicles, sport utility vehicles, and pick-up trucks. These customer-focused
products are reliable, Eco-friendly, durable, and technologically advanced.